Privacy Policy for GreenBean

Effective Date: 10/01/2025

At GreenBean, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

GreenBean is a Medical Audiovisual Specialist based in the United Kingdom. Our registered office is located at [insert address], and we can be contacted via email at [insert email address] or by phone at [insert phone number].

2. Information We Collect

We collect information in the following ways:

Personal Information: When you visit our website, place an order, or contact us, we may collect personal details such as your name, email address, phone number, billing address, and payment details.

Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, device information, and pages visited. This data helps us improve our services and user experience.

Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. These cookies help us remember your preferences and analyse traffic patterns. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfil orders: We use your personal information to complete transactions, deliver products, and send order confirmations.

Customer service: We may use your details to respond to inquiries, provide customer support, or resolve issues related to your account or transactions.

To improve our website: We analyse usage data to improve the functionality and content of our website, ensuring that we provide the best possible experience for our visitors.

Marketing and promotions: With your consent, we may send you updates, promotions, and newsletters. You can opt out of receiving these communications at any time.

Legal obligations: We may process your data to comply with legal obligations, resolve disputes, or enforce our agreements.

4. How We Share Your Information

We may share your personal data with third parties under the following circumstances:

Service providers: We may share your information with trusted third-party service providers who assist us with payment processing, delivery, customer support, and website analytics. These providers are required to keep your information confidential and only use it to perform services for us.

Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).

Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

5. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete your account or request that we no longer use your information, you can contact us directly at [insert email address].

7. Your Rights

Under UK data protection laws, you have the following rights concerning your personal data:v

Right to Access: You have the right to request a copy of the personal information we hold about you.

Right to Rectification: You can request that we correct any inaccuracies in your personal information.

Right to Erasure: You can ask us to delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Object: You can object to the processing of your personal data for marketing or other legitimate interests.

Right to Restriction: You can request that we restrict the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at [insert email address].

8. Links to Third-Party Websites

Our website may contain links to other websites that are not operated by GreenBean. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external websites before providing any personal information.

9. International Transfers of Data

If you are located outside the United Kingdom, please be aware that your data may be transferred to and processed in the UK. We will take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of this page will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

GreenBean

Email: info@greenbean.health

Phone: +44 (0)330 223 7888

This Privacy Policy was last updated on 10/01/2025.